Order tracking

Track the progress of your order here. Once your order is placed, you can easily monitor its journey. Please note that the email address and order number must be entered exactly as they were provided when placing the order.

Shipping

We offer home deliveries and delivery to your nearest pick-up point. Orders are shipped from our warehouse in Sweden and dispatched within 24 hours on business days (not including Swedish public holidays).
The delivery fee for international orders will be shown at checkout. The shipments are fulfilled by UPS.
When ordering to countries outside the EU, you will need to pay import tax and duty according to local rules. Therefore, the order value does not include Swedish VAT. The amount of tax and duty to pay is different in every country. The carrier will invoice you for the tax and duty, together with a disbursement fee of around €18/USD $21 for the customs clearance service. In some cases, the carrier may ask you for an upfront payment for the tax and duty. Please note that for the UK and Norway all taxes and duties are included in the price and you do not need to pay any extra fees.